Customer service is competitive advantage

Wednesday, May 22, 2019

At the University of Houston-Victoria Small Business Development Center, we tell our clients that it is so important to find a competitive advantage for their business. The competitive advantage is something that sets a business apart from the competition.

We ask clients, “What sets you apart from your competition?” When many business owners are asked what is unique about their business to create a real competitive advantage, the business owner often has a hard time identifying the uniqueness of their business.

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Setting New Trends in Healthcare

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Gonzales Healthcare Systems has set the gold standard as the first rural hospital in Texas, and only the second in the nation, to feature a state-of-the-art 3-D mammography machine in its Jane Johnson Women’s Imaging Center. The service attracts patients from Gonzales and surrounding counties, as well as close metropolitan cities such as Austin, seeking the benefits of this top notch technology.